December 30, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Terry Kemp, Rapid City , SD..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm XF3, D3 Controller, 3100 IDirect Modem
1. Please rate your overall experience with Datastorm of Florida.
Very Satisfied, Datastorm Florida is very pleasant to deal with and will do whatever they can to make sure they have happy customers.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very Satisfied, Datastorm Florida seemed to have solid knowledge of the product, but also had ready access to Motosat technicians to handle unusual or
unfamiliar problems.
3. Please rate Datastorm of Florida's response to your questions.
Very Satisfied, Datastorm Florida has always been responsive to my many questions.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very Satisfied, Datastorm Florida worked closely with me to schedule an installation date and location that was convenient to me. They further made sure the
dish was delivered a few days early for them to test before beginning installation. They were also extraordinarily gracious in providing a comfortable spot and
hookups for my rig during the installation.
5. Please rate Datastorm of Florida's installation.
Very Satisfied, Datastorm Florida was very sensitive to proper placement of the new dish, trying to use as many of the original holes from the former dish as
possible. Installation both inside and outside were very clean. I have had zero problems with the installation.
6. Please rate Datastorm of Florida's service.
Very Satisfied, Could not have asked for anything better.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not Satisfied, Well, you know THIS story. Although I will long-term no doubt be satisfied with the XF3, the many initial problems related to its development and
manufacture made this a negative experience.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes, or even to folks on forums.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
December 9, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ramsay Millar, Hood River, Or. & Jenson Beach, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm F1, D3 Controller, 7000 Modem
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Great
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Good
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied, Excellent
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, Fast & Easy
5. Please rate Datastorm of Florida's installation.
Very satisfied, Good
6. Please rate Datastorm of Florida's service.
Very satisfied, Great
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied, Excellent so far
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
November 28, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Dick Valentine, Lakeland, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
September 4, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Brian Benedict, Ocean Ridge, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm F1, D3 Controller, 7000 Modem
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 27, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Steven Lee, (Palm Beach County Fire Rescue), from West Palm Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new 2 Watt Tria, D3 controller and set up Secure Network
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes. They accomplished what I required quickly and efficiently.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 24, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Roger Westerman, from Oneonta, Al.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install refurbished Datastorm F1, D3 Controller, 7000S Modem
1. Please rate your overall experience with Datastorm of Florida.
Satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Satisfied
3. Please rate Datastorm of Florida's response to your questions.
Satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Satisfied
5. Please rate Datastorm of Florida's installation.
Not Installed, (Customer self Installed)
6. Please rate Datastorm of Florida's service.
Satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. I wish I had known to call before trying out the system on my own. I wasted a lot of time with the dish going around in circles, not finding a sat.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 7, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Clarissa Hall, from Okeechobee, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new 2 Watt Tria, D3 controller and set up Secure Network
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
July 17, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Doug Arthur, from Rochester, NY
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install MD-500 on New Coach
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
I did a wonderful job. (Customer self Installed)
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
May 21, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Noel Carboni, from Boca Raton, Fl.
E-MAIL: Withheld, See his "INSTALLATION PICTORIAL" at the top of the page.
or posted on Datastorm Users Group, WWW.DATASTORMUSERS.COM
SERVICE PROVIDED: Install Datastorm on New Coach
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Paul knew the Datastorm hardware inside and out, and though he made the system work perfectly he was not afraid to tell me there were
technical parts about the computer/networking setup he didn't have a lot of depth in.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, Given that Datastorm of Florida was a subcontractor (to Bill Adams, Internet Anywhere), this was extremely convenient.
5. Please rate Datastorm of Florida's installation.
Very Satisfied, "Very Satisfied" is not a high enough mark here. Work like yours is rare in South Florida.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
May 16, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Susan Kennedy, from Troutman, N. C.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Install new Upper Control Board
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very Satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes. You guys are great! Thanks for "tweaking" our system and for all your help.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
April 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Laree Uihlein, from The Villages of Lady Lake, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install Datastorm on New Coach & install Pressure Pro.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Paul was wonderful to work with. I couldn't believe he could get the dish up there alone, but he was determined and he did it.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied. Didn't really have many questions since this is my 4th year of owning a Datastorm.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied. Paul came to my home town so that made it really easy.
5. Please rate Datastorm of Florida's installation.
Very Satisfied. As far as I know it is good. I try to stay off the roof.
6. Please rate Datastorm of Florida's service.
Very satisfied.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied. Upload speeds are a little slow but I do love always having internet.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 14, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ed Bass, from Miramar Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced the Tria & Modem.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
N/A
5. Please rate Datastorm of Florida's installation.
N/A
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 5, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ronald Tibbetts, from New Jersey
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced the Tria, under warranty.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, at the time I contacted Datastorm of Florida, I was not one of their customers (I am now). I was having an equipment problem and they took
customer service to a whole new level to resolve my issues. Tony took the time to make me comfortable with the workings of my system while trouble
shooting the system over the phone. The end result is a system that is functioning once again.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, I feel that Datastorm of Florida's product knowledge is exceptional. His original diagnosis of the problem was correct and he worked tirelessly
with myself and MotoSat to obtain replacement components. I commend Tony's patience in working with MotoSat to get them to agree as to what the problem
was.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
N/A
5. Please rate Datastorm of Florida's installation.
N/A
6. Please rate Datastorm of Florida's service.
Very satisfied, exceptional.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 4, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: George Ferguson, from Juno Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Tony was very happy to accommodate my special needs.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied.
5. Please rate Datastorm of Florida's installation.
Very satisfied.
6. Please rate Datastorm of Florida's service.
N/A, (Direct shipped to customer install.)
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 3, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Gene Tylander, from Jupiter, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Reinstall Datastorm on new coach, and add High Def. TV equipment.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, had a great time, the install went perfectly.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, excellent.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied, excellent
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, reinstall only
5. Please rate Datastorm of Florida's installation.
Very satisfied, excellent
6. Please rate Datastorm of Florida's service.
Very satisfied, excellent.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Both are working perfectly, I upgraded to HD on the TV side.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes, absolutely.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
February 22, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: George Toepfer, from West Palm Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced D3 in Warranty
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Excellent support.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Excellent in telephone support. Makes customer understand the procedures.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
February 18, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Gerald E. Dionne, from Denville, NJ
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Geoffrey Thomas, from Pensacola, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Serviced an F1 Datastorm, installed new TRIA
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Sarah Try, from St. Mary, Fl.
E-MAIL: Requests not to be contacted.
SERVICE PROVIDED: Purchased an F2 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied. We were very impressed with the fact that they came back to reinstall the system, because they were not satisfied with how it was originally
done.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. Thankfully, there were no storms this year so we have not had an oppurtunity to use the system as much as we had planned. However, it is a great
reassurance to know it is there and ready when we do need it.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Tom Moore, from St. Mary, Fl.
E-MAIL: Requests not to be contacted.
SERVICE PROVIDED: Purchased an F2 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very knowledgable of the product
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied. On time and thorough.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. Have not used it much.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Tony Zumbado, from Weston, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Service call: Network service for his Datastorm equipment.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 9, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Bill Grover, from Cape Canaveral, Florida
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Installed F1 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied; we are very pleased and appreciate the personal attention and hospitality. Tony's
attention to detail and preparation made the installation and checkout a breeze. We especially enjoyed the hospitality and convenience of doing the installation
at Tony's home.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied; we think that Tony knows the system well and can explain it.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied; this part of the process went very well. Everything was ready and check out when we arrived.
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied; so far it has exceeded our expectations.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 7, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Larry Ward, from Homestead, Florida
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Upgrade Datastorm, D3 Controller, 7000S Modem and UCB
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfiedy were very knowledgeable about the system. If they weren't sure about a question, they would check it out and get back to me with the answer.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied; All easily done by phone and E-mail.
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied; Very accommodating to come to my location to do the install.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied; The DW7000 has the 4000 upload speed beat by 2 or 3 times. I can now send out
E-mail with bigger attached files that I would not send with the 4000 because it took too long, or at times the E-mail server would time out before they could be
sent.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 6, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ron Portwood, from Lexington, Kentucky
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Purchased an F1 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
FROM: Terry Kemp, Rapid City , SD..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm XF3, D3 Controller, 3100 IDirect Modem
1. Please rate your overall experience with Datastorm of Florida.
Very Satisfied, Datastorm Florida is very pleasant to deal with and will do whatever they can to make sure they have happy customers.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very Satisfied, Datastorm Florida seemed to have solid knowledge of the product, but also had ready access to Motosat technicians to handle unusual or
unfamiliar problems.
3. Please rate Datastorm of Florida's response to your questions.
Very Satisfied, Datastorm Florida has always been responsive to my many questions.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very Satisfied, Datastorm Florida worked closely with me to schedule an installation date and location that was convenient to me. They further made sure the
dish was delivered a few days early for them to test before beginning installation. They were also extraordinarily gracious in providing a comfortable spot and
hookups for my rig during the installation.
5. Please rate Datastorm of Florida's installation.
Very Satisfied, Datastorm Florida was very sensitive to proper placement of the new dish, trying to use as many of the original holes from the former dish as
possible. Installation both inside and outside were very clean. I have had zero problems with the installation.
6. Please rate Datastorm of Florida's service.
Very Satisfied, Could not have asked for anything better.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not Satisfied, Well, you know THIS story. Although I will long-term no doubt be satisfied with the XF3, the many initial problems related to its development and
manufacture made this a negative experience.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes, or even to folks on forums.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
December 9, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ramsay Millar, Hood River, Or. & Jenson Beach, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm F1, D3 Controller, 7000 Modem
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Great
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Good
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied, Excellent
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, Fast & Easy
5. Please rate Datastorm of Florida's installation.
Very satisfied, Good
6. Please rate Datastorm of Florida's service.
Very satisfied, Great
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied, Excellent so far
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
November 28, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Dick Valentine, Lakeland, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
September 4, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Brian Benedict, Ocean Ridge, Fl..
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new Datastorm F1, D3 Controller, 7000 Modem
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 27, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Steven Lee, (Palm Beach County Fire Rescue), from West Palm Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new 2 Watt Tria, D3 controller and set up Secure Network
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes. They accomplished what I required quickly and efficiently.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 24, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Roger Westerman, from Oneonta, Al.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install refurbished Datastorm F1, D3 Controller, 7000S Modem
1. Please rate your overall experience with Datastorm of Florida.
Satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Satisfied
3. Please rate Datastorm of Florida's response to your questions.
Satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Satisfied
5. Please rate Datastorm of Florida's installation.
Not Installed, (Customer self Installed)
6. Please rate Datastorm of Florida's service.
Satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. I wish I had known to call before trying out the system on my own. I wasted a lot of time with the dish going around in circles, not finding a sat.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
August 7, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Clarissa Hall, from Okeechobee, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install new 2 Watt Tria, D3 controller and set up Secure Network
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
July 17, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Doug Arthur, from Rochester, NY
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install MD-500 on New Coach
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
I did a wonderful job. (Customer self Installed)
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
May 21, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Noel Carboni, from Boca Raton, Fl.
E-MAIL: Withheld, See his "INSTALLATION PICTORIAL" at the top of the page.
or posted on Datastorm Users Group, WWW.DATASTORMUSERS.COM
SERVICE PROVIDED: Install Datastorm on New Coach
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Paul knew the Datastorm hardware inside and out, and though he made the system work perfectly he was not afraid to tell me there were
technical parts about the computer/networking setup he didn't have a lot of depth in.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, Given that Datastorm of Florida was a subcontractor (to Bill Adams, Internet Anywhere), this was extremely convenient.
5. Please rate Datastorm of Florida's installation.
Very Satisfied, "Very Satisfied" is not a high enough mark here. Work like yours is rare in South Florida.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
May 16, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Susan Kennedy, from Troutman, N. C.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Install new Upper Control Board
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very Satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes. You guys are great! Thanks for "tweaking" our system and for all your help.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
April 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Laree Uihlein, from The Villages of Lady Lake, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Install Datastorm on New Coach & install Pressure Pro.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Paul was wonderful to work with. I couldn't believe he could get the dish up there alone, but he was determined and he did it.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied. Didn't really have many questions since this is my 4th year of owning a Datastorm.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied. Paul came to my home town so that made it really easy.
5. Please rate Datastorm of Florida's installation.
Very Satisfied. As far as I know it is good. I try to stay off the roof.
6. Please rate Datastorm of Florida's service.
Very satisfied.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied. Upload speeds are a little slow but I do love always having internet.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 14, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ed Bass, from Miramar Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced the Tria & Modem.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
N/A
5. Please rate Datastorm of Florida's installation.
N/A
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 5, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ronald Tibbetts, from New Jersey
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced the Tria, under warranty.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, at the time I contacted Datastorm of Florida, I was not one of their customers (I am now). I was having an equipment problem and they took
customer service to a whole new level to resolve my issues. Tony took the time to make me comfortable with the workings of my system while trouble
shooting the system over the phone. The end result is a system that is functioning once again.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, I feel that Datastorm of Florida's product knowledge is exceptional. His original diagnosis of the problem was correct and he worked tirelessly
with myself and MotoSat to obtain replacement components. I commend Tony's patience in working with MotoSat to get them to agree as to what the problem
was.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
N/A
5. Please rate Datastorm of Florida's installation.
N/A
6. Please rate Datastorm of Florida's service.
Very satisfied, exceptional.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 4, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: George Ferguson, from Juno Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Tony was very happy to accommodate my special needs.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied.
5. Please rate Datastorm of Florida's installation.
Very satisfied.
6. Please rate Datastorm of Florida's service.
N/A, (Direct shipped to customer install.)
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
March 3, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Gene Tylander, from Jupiter, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Reinstall Datastorm on new coach, and add High Def. TV equipment.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, had a great time, the install went perfectly.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, excellent.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied, excellent
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied, reinstall only
5. Please rate Datastorm of Florida's installation.
Very satisfied, excellent
6. Please rate Datastorm of Florida's service.
Very satisfied, excellent.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Both are working perfectly, I upgraded to HD on the TV side.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes, absolutely.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
February 22, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: George Toepfer, from West Palm Beach, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Diagnostic service, Replaced D3 in Warranty
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied, Excellent support.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied, Excellent in telephone support. Makes customer understand the procedures.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
February 18, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Gerald E. Dionne, from Denville, NJ
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Direct Ship, Upgrade Datastorm, D3 Controller, 7000S Modem, and UCB
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Not satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Geoffrey Thomas, from Pensacola, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Serviced an F1 Datastorm, installed new TRIA
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Sarah Try, from St. Mary, Fl.
E-MAIL: Requests not to be contacted.
SERVICE PROVIDED: Purchased an F2 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied. We were very impressed with the fact that they came back to reinstall the system, because they were not satisfied with how it was originally
done.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. Thankfully, there were no storms this year so we have not had an oppurtunity to use the system as much as we had planned. However, it is a great
reassurance to know it is there and ready when we do need it.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Tom Moore, from St. Mary, Fl.
E-MAIL: Requests not to be contacted.
SERVICE PROVIDED: Purchased an F2 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very knowledgable of the product
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied. On time and thorough.
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied. Have not used it much.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 23, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Tony Zumbado, from Weston, Fl.
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Service call: Network service for his Datastorm equipment.
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 9, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Bill Grover, from Cape Canaveral, Florida
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Installed F1 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied; we are very pleased and appreciate the personal attention and hospitality. Tony's
attention to detail and preparation made the installation and checkout a breeze. We especially enjoyed the hospitality and convenience of doing the installation
at Tony's home.
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied; we think that Tony knows the system well and can explain it.
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied; this part of the process went very well. Everything was ready and check out when we arrived.
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied; so far it has exceeded our expectations.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 7, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Larry Ward, from Homestead, Florida
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Upgrade Datastorm, D3 Controller, 7000S Modem and UCB
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfiedy were very knowledgeable about the system. If they weren't sure about a question, they would check it out and get back to me with the answer.
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied; All easily done by phone and E-mail.
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied; Very accommodating to come to my location to do the install.
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Very satisfied; The DW7000 has the 4000 upload speed beat by 2 or 3 times. I can now send out
E-mail with bigger attached files that I would not send with the 4000 because it took too long, or at times the E-mail server would time out before they could be
sent.
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
January 6, 2007, CUSTOMER SATISFACTION SURVEY RESULTS
FROM: Ron Portwood, from Lexington, Kentucky
E-MAIL: Ask for the Email, they will be happy to discuss their experience with Datastorm of Florida Inc.
SERVICE PROVIDED: Purchased an F1 Datastorm
1. Please rate your overall experience with Datastorm of Florida.
Very satisfied
2. Please rate Datastorms of Florida's product and concept knowledge.
Very satisfied
3. Please rate Datastorm of Florida's response to your questions.
Very satisfied
4. Please rate your convenience of your purchase from Datastorm of Florida.
Very satisfied
5. Please rate Datastorm of Florida's installation.
Very satisfied
6. Please rate Datastorm of Florida's service.
Very satisfied
7. Please rate your experience with your MotoSAT TV or MotoSAT Datastorm Internet product.
Satisfied
8. Would you recommend Datastorm of Florida to friends and other business associates?
Yes
| DATASTORM U.S.A., DATASTORM OF FLORIDA INC. |
2007
 |  |  |  |  |  |  |  |